We had the good fortune of connecting with Emma Arzate, with Detail Cleaning Services and we’ve shared our conversation below.

Hi Emma, other than deciding to work for yourself, what else do you think played a pivotal role in your story?
Other than the choice to become an entrepreneur, the single most important decision contributing to our success has been the commitment to establish and maintain a people-first approach in our business. We consciously integrated core values of care, positivity, trust, and commitment into all facets of our operations. It wasn’t just about delivering excellent services; it was about ensuring these services led to positive changes in people’s lives. By consistently focusing on these values and paying close attention to detail, we cultivated a strong trust with our clients. Embracing this approach not only distinguished our business but also empowered us to make a significant impact within our community, affirming our belief that true success stems from serving others with genuine care and dedication.

Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Our business journey has been both challenging and rewarding. One of the biggest hurdles we faced was the COVID-19 pandemic, which forced us to temporarily shut down. This was a difficult time, especially since our employees depended on us. We made financial sacrifices to continue paying our staff during the closure, and equipped them with necessary safety gear like masks and hand sanitizers. Thankfully, being classified as essential services, we were able to reopen quickly.

The resilience we showed during the pandemic is a reflection of our overall business ethos. As a busy mom, wife, and professional, I understand the value of time, which is why our services aim to alleviate stress for busy families. Our client Michelle’s testimonial perfectly captures this: “…My stress levels are much lower knowing that the house is always clean…”

But we’re more than a cleaning service. We find purpose in supporting our community, partnering with non-profits like Cleaning for a Reason and Hope for Three. This mission became even more personal when my mother, the owner, was diagnosed with breast cancer. We provide eight free cleanings monthly to cancer patients, easing their burdens significantly.

Our team meetings are a source of joy and learning, with ongoing training, fun competitions, and laughter. This positive work environment, along with great pay and benefits, reflects our commitment to our staff.

The community’s trust has been vital in our 14+ years in business. Their support has allowed us to offer job opportunities and contribute to local economic growth. We’re insured, bonded, and each employee undergoes background checks, ensuring the highest service quality.

Our brand story is about making a difference. Using our services means supporting veterans, cancer patients, and families affected by autism. We’re not just a typical cleaning company; we’re a community partner, dedicated to making a positive impact.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
I’d make sure they get a true taste of the city’s vibrant diversity and family-friendly vibe. We’d kick off with some authentic Tex-Mex at Pappasito’s or El Tiempo – you really can’t beat the flavors there. For more casual, family-oriented dining, we’d visit Preslee’s or Mia’s Table, both of which are great for all ages.

Our itinerary would include a mix of fun and educational experiences specially for kids. We’d spend a day exploring the Children’s Museum, which is not just entertaining but also offers a wealth of learning opportunities. Another day would be dedicated to Discovery Green, a fantastic urban park in the heart of downtown Houston, where we could enjoy outdoor activities, art installations, and maybe catch a live event. Kemah Boardwalk is a great spot for families, offering amusement rides, games, waterfront dining, and occasional live music.

Additionally, we’d explore some of Houston’s other highlights. The Space Center Houston is a must-visit for its incredible insights into the world of space exploration. For a bit of culture, the Museum District is unmissable, housing institutions like the Houston Museum of Natural Science and the Museum of Fine Arts.

Evenings might find us at the Montrose area, known for its eclectic vibe and great dining options, or catching a show in the Theater District. And for a bit of outdoor adventure, a day trip to Galveston Island would offer the perfect blend of history, beaches, and seaside fun.

Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
I’d like to dedicate my shoutout to my biggest inspiration, my mother. As a single mom, she raised us with incredible strength and determination, working two jobs to support our family. Her resilience and work ethic not only shaped my character but also ignited a desire within me to create meaningful opportunities for others. It was an honor to help her start her dream business, a journey that inspired me to establish a company focused on providing living wages, flexible hours, and benefits like health insurance and retirement plans – privileges often rare in our industry. This endeavor has been a dream come true, allowing me to create numerous jobs in our community and support hardworking individuals like my mom. My mother’s story is a testament to perseverance and love, and she deserves immense credit for the success and impact we’ve achieved.

Website: https://detailcleanings.com/

Instagram: https://www.instagram.com/detailcleanings/

Linkedin: https://www.linkedin.com/in/detailcleanings/

Facebook: https://www.facebook.com/detailcleaningsfb

Yelp: https://www.yelp.com/biz/detail-cleaning-services-houston

Other: Google Reviews over 740+ https://www.google.com/maps?cid=14217957776698548201 Nextdoor Recommendations over 130+ https://nextdoor.com/pages/detail-cleaning-services-1/ Over 500+ in Angi https://www.angi.com/companylist/us/tx/houston/detail-cleaning-services-llc-reviews-6417067.htm

Nominate Someone: ShoutoutHTX is built on recommendations and shoutouts from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.