We had the good fortune of connecting with Jenny Wang and we’ve shared our conversation below.

Hi Jenny, what do you attribute your success to?
In my opinion, there are two biggest myths in understanding what we do as REALTORS:

Myth 1. REALTORS are “Salespeople.”
It’s true we are in sales. It’s also true that we need to “sell” by closing the transaction to make revenue. Yet, the word “sales” can barely cover the full spectrum of what we do. I think the definition of “REALTOR” should be, “a REALTOR is a Producer.” We are the builders of Productions. The production platform involves various aspects, such as: marketing, interacting with clients, listing, searching properties, showing properties, analyze the market & clients’ situation, advising & solve problems, facilitating the transactions, closings, follow-ups, and marketing again. The list goes on.
As a Producer, I established a “One Stop” customized real estate service that tailors to each client’s individual needs. For an example, a married couple has a very versatile real estate investment portfolio: a homesteaded luxury property, a few residential rentals, and a commercial building purchase and rental. They don’t need to call different agents for different purposes, buying, selling, or leasing. They call me, as the answer of “One Stop” and “One streamline” service. It makes their live easier just talking to one professional instead of a list of agents to achieve their investment goal. This streamline service challenges me and my team to be equipped with versatile skills to serve our clients in both residential and commercial real estate. Yet, it’s a fine attraction to our JWang brand. It offers knowledge, expertise, and convenience to our clients. “Save Time” is “Save Money.”

Myth 2. REALTORs are “house-ladies/men.”
To others’ eyes, we are moving “houses.” Yet, in our world, we are moving “People.” It’s the “People” we are working with first, and “houses” come second. Properties in one neighborhood may offer 3 or 4 type of floor plans, yet the stories and histories of the homeowners who live in those houses are way more than 3 or 4 types. Every file we have reflects that difference and significance. When it gets to serve the sellers or buyers, we don’t just show up and sell the house. It’s not like “Camera, action, done and gone.” Instead, we share the journey and walkthrough the process with our clients. We listen to their stories attentively. By acknowledging the facts, analyzing the situation, and exploring the solution for our clients. Through the process, we’ve become their “trusted advisors” in serving their real estate needs. Whether to sell, buy or lease, our mission is helping clients to achieve their real estate goal to the fullest within the least amount of time. Again, “Save Time” is “Save Money.”
To be a “Trusted Advisor” requires us to be the “People’s REALTORs.” We need to continuously dedicate ourselves in listening and understanding our clients. We need to be the toughest “Problem Solvers” to guide our clients. We need to learn different culture, art, history, and literature. Only knowing how to sell a house is simply not enough to perform as the “Trusted Advisor.” In Fall 2018, I funded “Business + Culture= JWang Properties,” a Boutique Realty with a personal touch. We offer custom service in both residential and commercial real estate that tailors to each client’s individual need. With the custom video production of JWang Media, we promote properties through each JWang team member’s individual voice and message. In December 2021, I had my debut and award-winning novel “Girl Wears Those Shoes” published. Through the storytelling, I portraited a hybrid Chinese immigrant model, Gigi O, and shared her inspiring personal and career growth as a young REALTOR in Houston, especially going through the era of market crash in 2008-2009. This has put a millstone feature of JWang, to bring “joy and value” to those whom we share.
As a “Trusted Advisor,” we also need to actively be involved in our industry and give back to our communities. As a broker and founder of JWang, I’m the Past President of Women’s Council of REALTORS, Houston Network, President 2016. I’ve been a member of Certified Residential Specialist Council since 2006. I’ve been an Ambassador of Houston Ballet since 2013 and serving on the Ambassador committee. In an addition, I’m a lifetime member of the University of Houston Alumni association. Business, industry, and community are the fundamental parts of the JWang platform.
So, I’ve shared how I define the JWang brand above, that a REALTOR is a Producer. As a JWang REALTOR, I am a “Trusted Advisor.” The team of JWang presents the model of “Business+Culture=JWang Properties.” Like any living creature on earth that involves born and grow, business is no different. I firmly believe that the continuous evolving yields growth in my business. Once the business model was fully established, we launched the new website: www.jennywanghouston.com, which consists of JWang Properties, JWang Media and Jenny Wang Author. I had put my whole heart into re-designing our JWang logo, sketching the draft myself. We’ve built the strong Social Media platform, including various pages via Facebook, Instagram, Linkedin, Twitter, Youtube, Alignable, WeChat, and TikTok. The JWang brand has been recognized in our industry. Our endeavor in developing the business model has attracted more REALTORs joining our team. Not only that, just now, we are having a new service model coming up, “One Streamline Estate Service,” including Trust and Will, Estate planning, Estate auction, Estate sales and retirement relocation. We are not just in Houston and surrounding areas. We have the beautiful Texas Hill Country to offer. How about to retire on a hilly ranch, ride horses and have wine at the nearby vineyard? Thinking to call me? Call me! JWang, we are growing by evolving.

Our mission is to bring the joy and value to those whom we share our journey with. JWang Properties is an entity of “Business + Culture,” a boutique Realty with personal touch, enriched with diverse culture, vibrant color, and timeless style. We are here to serve you and thrive for excellence!

Alright, so for those in our community who might not be familiar with your business, can you tell us more?
I was born and raised in Beijing and immigrated to Houston in 1991. I graduated from the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston. While still a student, I worked on the restaurant side of the business, so naturally, after graduating, I was offered a job as a restaurant manager. However, running a restaurant in the real world was quite different from the “magic-kingdom-like” environment of Hilton College. Rather than aiming to climb the managerial ladder, I found myself overwhelmed by the daily operational stress. Exhausted, I entered a phase of feeling lost—unsure of who I was, what I was doing, or why I was there. I knew I needed a change.

I returned to Hilton College to take some graduate courses, thinking that pursuing a master’s degree might help elevate me. But after a few courses, I quickly grew bored. It felt like I was drifting through a dark tunnel. Until one day, some friends suggested I try selling real estate. Real estate sounded completely new, yet I felt invigorated by the idea. It was as though I saw a light at the end of the tunnel.

Without hesitation, I dived in, despite having no experience, knowledge, or clients. Yet my heart was full of hope and determination. I obtained my real estate license in August 2002, joined RE/MAX Metro, and began my career as a REALTOR®. Over the next 16 years, I grew both personally and professionally with the Metro team. Through rain or shine, I never considered changing brokerages. I stayed where I was, rising, failing, and rising again. I earned countless awards, including Top Producer, RE/MAX 20/20, and entry into the RE/MAX Hall of Fame. Along the way, I weathered life’s ups and downs, market fluctuations, and even hurricanes.

In 2014, I joined the Women’s Council of REALTORS® Houston network, serving on the board and starting as VP of Membership. By 2016, I was honored to become the President of the Women’s Council Houston network. I served with passion and learned wholeheartedly. My time with the Women’s Council deeply rooted me in the real estate industry, making me more aware of who I was, where I was, and what I was doing. I gained a deeper understanding of my identity as a REALTOR®, and I was no longer lost. I found myself through strong relationships and a bond with our business, industry, and communities. “JWang on the Block” was on the horizon.

By that time, social media had already been part of our lives for years. Since the launch of Facebook in 2004, countless other apps had sprung up like popcorn. While some viewed social media as a disruption, I saw it as a revolution. It transformed communication and marketing. During my time with the Women’s Council, we fully embraced social media to connect members, create educational programs, and host networking events. I found myself doing a lot of photos and video clips—almost accidentally turning into the “president-photographer.” The more I did it, the more I realized a need for professional media presentations that truly reflected us, our image, and our voice. That’s when I thought, “What if I build a video production company?”

In February 2018, I founded JWang Media, a custom video production service to promote and market real estate professionals. Whether it’s a REALTOR®’s profile, a lender’s insight, a title company’s statement, a networking event, or a property highlight, every video showcases a theme, personality, and expertise. Since then, we’ve produced many videos that have gained significant attention on social media platforms. The listings received more “limelight,” and the professionals got more “Superstar” exposure. The result? Skyrocketing views and followers. Our audience appreciated the authenticity and true voices we conveyed. This effective marketing approach delivered both value and joy.

A few months later, in November 2018, I obtained my broker license and established JWang Properties—a boutique realty firm with a personal touch. I declared, “Through our innovative system and custom video production, JWang Properties elevates REALTORS® to be Superstars, serving clients, the industry, and the community. We offer one-stop, customized strategies and service plans tailored to each client’s unique needs in both residential and commercial real estate.”

Today, JWang Properties is home to top producers and expert agents in both residential and commercial sectors. Together, we bring value to our clients and consistently strive for multi-million-dollar sales volumes. Value is what we produce and deliver—but we offer more. We offer joy. As REALTORS®, we take on our clients’ problems as our own and share in their happiness. We embark on a journey together, building memories and fostering relationships that last beyond transactions. Even when deals fall through, our relationships prevail. That’s the culture of the JWang family.

In July 2019, I began drafting my debut novel, Girl Wears Those Shoes. Writing has always been a part of me, and I finally decided to bring my vision to life. A fiction lover at heart, I wanted to create a story that would inspire young professionals in the business world. Through the protagonist, Gigi O, I aimed to depict the challenges, experiences, and triumphs of a new generation of Chinese immigrants. The themes of growth, discipline, and perseverance are universal, transcending race, gender, or ethnicity. The Red Sole of triumph belongs to the woman who dares to rock it!

On December 14, 2021, Girl Wears Those Shoes was officially released, and I’ve been grateful for the positive feedback. “What a fun read!” “I never realized how much goes into being a REALTOR®!” “I learned so much about real estate!” My approach to the book was simple: “If you want to learn, you’ll learn. If not, at least you’ll be entertained!” Joy is something we love to share. In April 2022, the book earned its first award for literary fiction from The BookFest.

In January 2022, we launched a new website: www.jennywanghouston.com, which contains three main sections: JWang Properties, JWang Media, and Girl Wears Those Shoes. The book’s page also directs visitors to www.jennywangauthor.com, where I’ve created a donation button for the Houston Ballet, supporting the arts and culture of our city. Combining business, industry service, and community engagement, I established JWang, Inc.

Today, in 2024, we proudly welcome you to the JWang Family through www.jwang.live. With two Houston locations and one in Kerrville, Texas Hill Country, we offer tailored “one-stop” concierge service in both residential and commercial real estate, always guided by our principle: Business + Culture.

If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
In Houston:
Monday-Wednesday:
Visit Herman park & Museums. Visit Downtown Houston and go to the Ballet, Astro Game. Visit Nasa, Galveston island, Kemah Boardwalk.
Enjoy multi-cultured cruises: From Chinese, French, Italian, Cajun, Texas Barbecue, Indian, Mexican, South American, fusion of all delicious eats in Houston.
Thursday-Sunday: visit Texas Hill Country: Tierra Linda Ranch in Kerrville, Singing Water vineyards tour, Dining and shopping in Fredericksburg, boating in Lake Travis, Spirit tasting in Dripping Springs, Sunset dinner by Guadalupe River.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
Margaret Cruz is a Realtor and the Marketing Director at JWang Properties. With her in-depth understanding of JWang’s core principles—business, industry, and community—she has dedicated herself to real estate, development, mentorship, and giving back to the community. Through years of hard work and leadership in JWang’s marketing strategies, she has significantly increased her sales, closed million-dollar home deals, and achieved 100% commission status at JWang Properties. Margaret’s efforts and success truly reflect the embodiment of JWang’s philosophy: Business + Culture = JWang Properties.

Website: https://www.jwang.live

Instagram: https://www.instagram.com/brokerjennywang/?hl=en

Linkedin: https://www.linkedin.com/in/jenny-wang-0a94579/

Twitter: https://x.com/broker_jenny

Facebook: https://www.facebook.com/brokerjenny

Yelp: https://www.yelp.com/biz/jwang-properties-bellaire

Youtube: https://www.youtube.com/@brokerjennywang334

Other: https://www.facebook.com/JWangProperties/
https://www.facebook.com/profile.php?id=100075796077027

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