We had the good fortune of connecting with Rickey Chavez and we’ve shared our conversation below.
Hi Rickey, what was your thought process behind starting your own business?
I spent 20 years in the army and retired in 2002. During this time i followed the Strategies and the requirements that were lined out to me by my supervisors. It did not matter how you excelled or even how bad you did for that fact you were going to make the same amount of money. When I retired entered corporate America. I was fortunate enough to excel there along with the fact that I continued my education and achieved an MBA with the concentration in human resources but was told but senior vice president of HR told me in for me to be compensated what I deserved based on my experience and education at this point I’d have to leave the company and come back.
When I came into real estate, I learned quickly that you could make as much money as you wanted in tune with your efforts. I think the best piece of it was that if I did not chase money and took care of people the money would come. I realized that it was an amazing opportunity starting my own business and after two years I decided to start a team
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
So, I have a team of seven plus me, we speak 7 languages. Part of my team does Real Estate part time, which is OK with me. I make myself available to coach mentor and go out on appointments with them to strengthen their confidence and commitment to the client I think the other piece is that they interview all new member that want to join the team, so they are buy in
I make myself available to do one on ones for everybody on the team. It’s every other week face to face. We discuss where they are, were they want to be and what they’re doing to get there. The responsibility for the meeting is up to them. I break them down into 1 & 3 weeks and 2 & 4 weeks. I don’t chase them but encourage them to schedule the meeting. When we sit down, we have a one-on one workbook with about 16 KPI’s that they should be accomplishing to meet their goals. They are graded A=Great, B= so-so, C= needs some attention and D= Do-do. I do not grade them. They grade themselves and I ask them questions based on the performance and the grade they have given themselves. Ultimately, I have learned in my 1000’s of years of leading teams is that no matter how true your grade is, if you feel they are a D and they feel they are an A they might not adjust their actions. However, if they feel they are a B, and you ask the questions that gets them to thinking they may change their own evaluation which leads to them making the corrections to allow them to get better
We also sponsor various organizations based on the whole team for example we do the miracle league where we sponsor team at the YMCA. These are teams of the most amazing young people with disabilities that want to play baseball. Their families are just as amazing. They’re always looking for sponsors! We’ve worked with mentoring veterans I’m going to veterans’ felony court and veteran’s misdemeanor court. We sponsor a hole at the Weatherford’s Ms. golf tournament every year. We even sponsored Houston semi pro cricket team helping the play players transition to Houston
Ultimately I have come to realize this is by far the fun nest thing that I have ever done and I want to help them feel the same
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
Well my best friend came in to tell I would take him to NASA so they could see part of history then I would probably take them too Conroe and put my triton out on the lake and relax. At that point I would give him a choice Lake Charles to gamble or San Antonio to the Riverwalk Fiesta Texas or Sea World.
Who else deserves some credit and recognition?
The answer to this is hard. Had I not gone into the army and ended up in the United States army recruiting command and had the opportunity to attend many different sales school as well as teach at the army recruiting school, I am not sure that I would have understood the importance of determining the needs and interests of the client as well as I do now. Here I was also taught the importance of presenting a solution to their needs and interests that centered around the client only.
I’d also have to give credit to my wife (Managing Director with BHGRE GG) and Better Homes and Gardens Real Estate Gary Greene. Who recognized my skills and provided support, education and guidance over the years to make me better. They have fostered an environment that put the client 1st which I totally supported.
I think finally I would name a couple books that I thought would help me a lot. The first one will be the “Go Giver” by Bob Burg and John David Mann, “the Miracle Morning” By Hal Elrod, “The Seven Levels of Communication” by Michael Maher & Finally “A Message to Garcia” by Elbert Hubbard.
I feel that many new agents have a false sense of what being a realtor is going to take. They are getting ready to face their hardest leadership challenge ever, which is “Leading Yourself”
Website: https://www.bhgre.com/tx/cypress/agents/rickey-chavez/aid-P00200000FDdqwcV6ruayh8OQzQaXwGmhI5Dt4xA
Instagram: https://www.instagram.com/rickey.chavez.realtor/
Linkedin: https://www.linkedin.com/in/rickchavez/
Facebook: https://www.facebook.com/rickey.chavez.realtor
Yelp: https://www.yelp.com/biz/the-rickey-chavez-team-cypress