We had the good fortune of connecting with Iris Walker and we’ve shared our conversation below.
Hi Iris, what is the most important factor behind your success?
Here at SGB, our top priority and most important, is customer service! Our family {Customers} know when you walk thru our door, you are WELCOMED, LOVED AND APPRECIATED! We LOVE getting to know everyone. We absolutely adore our customers! It is a great feeling that they will stop by on their way home just to tell us hi!
Some will say I had a horrible day but I knew if I stopped by to see y’all, my day would be better! Every Saturday we like to treat everyone who stops by with Margaritas, wine for the ladies and beer for the guys!!
Everyone deserves to have the best customer service experience any and every where you go!! We strive daily on how to make your experience the BEST ever!
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Saylor Grace opened it’s doors March 24, 2022 in the owner’s hometown of Needville, Tx!
Growing up her life was full Handmade items from her mom. She was always dressed with one of kind items. Any and every kind of fabric, she wore it! It is no surprise that she wanted to own a boutique!
She started out with Women’s and Little Girl clothes. She has now added a Men’s Line, Newborn thru Youth Clothing (Girls and Boys), Home Decor, Permanent Jewelry and Gifts for any occasion.
Saylor Grace is a true a family business. Her Husband helps in any way possible and is also the her finance director. Her Daughter Aubree Reese has a kids line. She is 11 and is in charge of picking out all the kids clothing and gifts. Her Son Brayden likes to stay behind the scenes working on putting things together. Her brother Emilio is now her Marketing Director and Online Sales. Her Mom and Dad also help out, Her mom helps with unboxing and steaming, while her dad makes all the shelving, show and photo Backdrops. Plus anything else she needs made.
Here at SGB “they have something for everyone” and they take that very serious. They don’t just cater to one size. Saylor Grace carries XS – 3XL. “We carry all styles. We don’t like to just carry a certain “style or brand”., Not everyone is going to like that.” Saylor Grace carries a big variety of brands, so their customers have a lot of options. {Newborn – Adult 3XL available}
Since day one the owner had lots of requests to carry a Men’s Line, so they are doing that! They are carrying Burlebo, Blue Quail, Fieldstone and Roost. These will be available in Youth thru 3XL. Stay Tuned as they are working on carrying more lines.
Saylor Grace has “Fun Day” every Saturday! They always have Free Margaritas and Wine! They now offer Free Mini Beers so those gentlemen can sip and shop the men’s section while you shop the rest of SGB! “We even have a 4’ PLINKO Game”!!
If you haven’t stopped by, do so! Come on in and meet us! “We like to talk to everyone and get to know YOU!” Store front located at 12921 Hwy 36 – Needville, TX!
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
We would like to give our SGB Family a Shoutout!! SGB would not be what it is today without them. Our Customers are our family, every single one of them. We owe all our success to every single person who shops with us, follows our social media, shares and likes our post and tells everyone about us! Our Storefront is in best small town of Needville, TX, our community is amazing!
Website: Thesaylorgraceboutique.com
Instagram: saylor_grace_boutique
Facebook: Saylor Grace Boutique