We had the good fortune of connecting with Monica Wright and we’ve shared our conversation below.
Hi Monica, we’d love to hear more about how you thought about starting your own business?
Having a luxury service doesn’t have to break the bank.
I wanted to offer Affordable skin care services to everyone. Being a single mother myself I understood that self-care days are needed and sometimes not always accessible if you can’t afford it so I put myself in my consumer shoes and I thought to myself how can I deliver amazing service, results driven, and affordable price that makes sense. Fix Ya Face Studio was born.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
This is not an easy start let’s be honest. I started working part time on a popular cosmetic counter while I was still in school as I gained real world experience I then quickly moved up to management and at one point in my early career I was managing a half $1 million beauty retail store in the mall. I was able to travel early on in my career as a freelance makeup artist/Esthetician. I begin to get older and trends change I noticed that at the root of the beauty industry was skin. My motto has always been, “ beautiful skin is gorgeous make up.”
Circling back to begin, skin care is essential and I decided that I would jump into the spa industry. Back when I first started they were not hiring a lot of minorities in the spa/ treatment rooms. At the beginning that was very discouraging for me because I would apply to work at some prestigious spas in Dallas Texas and nobody and I mean nobody would even take a look at my résumé or the experience that I have already gained after graduating Aesthetics school.
I was so frustrated that I actually changed careers altogether and went to corporate America for about five or six years however on the side I continue to work on my passion. As time went on I did facials /waxing from my home and house calls Part-time. It wasn’t until I moved to back to Houston that I decided to go all-in I was able to land a job work in various franchise spas and even a MedSpa it wasn’t until I reached the medical side of aesthetics that I really truly fell in love with my career again and I told myself that I can do this on my own when I saw how some of the franchises were being run and how they treat their customers I told myself that I would never do that to my customers that I would always be fair and very transparent in pricing.
I would take my time to understand their concerns and their needs and not just treat them like another number that’s in and out the door I would build a relationship with my clients that is built on mutual respect.
So after 15 years of working for someone else, I decided in 2020 that I would take a leap of faith and open my own single practice studio space that would cater to clients’ needs. I listen to what my clients have to say we break down what your concerns are so we can fix them and that’s how Fix Ya Face Studio was created.
Again I understood that clients are apprehensive about getting skin care services because when you think about it people tend to shy way from beauty spas because it’s the price or there’s someone that works there that may not look like them.
So I took it upon myself to really break down what consumers want and deliver what they need I’m always asking for active feedback when it comes to building those relations with my clients because at the end of the day your clients are your bread and butter.
Some of the lessons that I’ve learned along the way are punctuality being on time for your client means that you’ll show up every single time because without them bills don’t get paid and taking constructive criticism not about you but about your work and how you can improve to be better service provider .
At the end of the day what I want people to know most about fixyafacestudio is that I will take my time to listen and work through your skin care concerns so that we will fix it, you’re not just another client coming in for service you’re like family.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
First, we have to grab a bite of food at Mia’s and enjoy some Pho Noodle Soup. In my opinion, it’s the best in the city. Then possibly take a trip out to Galveston and walk the beach and watch the sunset go down and then on the way back grab some to-go margaritas.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
Immediately I thought to myself my instructor from about 15 years ago Ms. Banner . I understood that everything is energy and patience is key to grounding yourself in your work and to always be a beacon of light to someone else that’s the true meaning of humanity ..
Facebook: Fix Ya Face Studio