We had the good fortune of connecting with Tramelle Williams and we’ve shared our conversation below.
Hi Tramelle, is there something that you feel is most responsible for your success?
Customer service! Without customer service, you are/have NOTHING. It’s about having integrity. You could be the meanest person with the best product/service, and I will not patronize you. I’d rather give my business to someone or a company whose product is just ok, but they are pleasant and open minded. They are more willing to learn from situations and change their operations to accommodate for the greater good. I want that for my clients. I have always prided myself on customer service because that is going to be your first impression of me; the way I communicate. I can build from there because I can tell what is working and what is not working for both my business and for my clients
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
I take pride in the business that I have created. I take pride in the reputation that I have created for myself. I believe what sets me apart from other hairstylists is my professionalism and patience. In every profession there are good people and not-so-good people. I want to continue being one of the good people. It’s honestly easy to attract people to your business when you’re a pleasant person and have confidence in the service or good that you provide. I can’t say my journey has been perfect but I haven’t had any huge bumps in the road, yet. But I have learned that no matter where you work, you will experience challenges and to attack those challenges with grace and humbleness. Something that I want known about me is that I will always work hard at what I do. I will always respect my craft and the people who choose to take this journey with me. Being an entrepreneur is not easy, and it’s not always fun, but if you love what you do you will never see it as work. My story is not extraordinary by any means. To me, it’= was very simple. I made a choice to quit my job as an accountant and become a cosmetologist. I set my goal and took the steps to get there and those steps started with me attending cosmetology school part-time while working my full-time job. Once I graduated, I stayed at my job and saved money until I felt I had enough to be comfortable for the first few months of being a full-time entrepreneur.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
So I love food and drinks more than site-seeing. Some of my favorite places to eat are Cafe Rian in Humble, Graces, Reggae Hut, Breakfast Klub, FunnelCake Bar (taco truck), Bar 5015.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
First and foremost I want to dedicate this to my mother, Crystal, a hairstylist and business owner of over 25 years. She is where I found my love for styling and taking care of hair. Next would be my very good friend, Tashell Williams, also a hairstylist, that has been my support for over 10 years. She is my unofficial mentor.
Facebook: Tram The Hairsetter