We had the good fortune of connecting with Cecilia Nguyen and we’ve shared our conversation below.
Hi Cecilia, what do you attribute your success to?
I can say with confidence that having the right team behind you can elevate your success. I wanted to make sure during my hiring process to find the right team members to help support me. The biggest thing overall was to make sure that they valued providing great customer service. This was very important for my business because we provide a professional service (performing comprehensive vision exams) along with a retail service (selling optical glasses and sunglasses). Besides that, I also had to find people who were similar in my core values but also different in other areas where I wasn’t as strong in. It has taken time to find the right fit but I wouldn’t be where I am at now without the support of my amazing team. I know I can be away and my patients are still well taken care of.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Today’s Vision was founded in 1984 by Dr. Donald Glenz in Houston. Now it is a large network of independent optometrists providing excellent vision care to their community. Today’s Vision Barker Cypress first opened its door in 2009 to serve the Cypress area. I joined the practice in 2018 when the original optometrist retired. I am happy to make it my own and continue to serve the Cypress area. Owning a business comes with so many challenges, some of them anticipated, but most of them not. I have learned to be adaptable and a problem solver through it all. Most importantly it has given me the knowledge to see that I have to be a strong advocate for my staff and my patients. When you own a business, the business isn’t just about you anymore. It becomes about the people you serve and the people who come work for you. If neither one is happy then your business will begin to suffer. I strive everyday to make sure I am doing all that I can to continue providing great service and support.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
I was born and raised in Houston so I have a great understanding of the city. One of the best things I love about it is the different neighborhoods and areas throughout; we truly are a melting pot. Some of the must do would include people watching and sipping on cocktails in the River Oaks District Shopping area, eating crawfish at the endless Vietnamese-Cajun styled restaurants throughout the city, drinking boba milk tea in Bellaire Chinatown, checking out the different museums in the Museum District, eating sushi at Uchi or Kata Robata, devouring BBQ at the endless BBQ pits we have, trying Tex-Mex at the small food trucks scattered throughout the city. The list really can go on and on. All I would tell my friend is to come hungry and bring his/her stretchy pants. Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
My shoutout has to go to my parents. Without them, my office would have never taken off. They helped me in the early stages to get funding for the office. On top of that, they live by the office and are always stopping in to make sure everything is going smoothly. My dad has also become my official IT guy and handyman; always ready to help out if something breaks or isn’t working properly. I am truly blessed to have their support.
Peter Nguyen with Black Frame Photos