We had the good fortune of connecting with Jeffrey Reich-Hale and we’ve shared our conversation below.
Hi Jeffrey, can you walk us through the thought-process of starting your business?
I started my consulting business for two reasons. The primary reason is I saw the opportunity to bring my experience to more than just one company. As a very independent person with experience in a multiple of disciplines I knew I had so much to offer. I enjoy helping companies and non-profits find new and creative avenues to grow their success. My secondary reason is I found, especially in the hospitality industry, that micromanagement has consumed and interrupted the ability for the industries talent to bring success to a business in their own unique way that is just as, if not more effective than the robotic form of selling and actions that they want their teams to follow.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
My Business provides the following amazing services. What sets my company apart is the ability to bring our experience to a multitude of industries and not be pigeonholed into a monotonous work life.
Remote Sales Management Services for hotels: With experience in opening 8 new hotels in Manhattan and Queens, NYC and in Houston and Pasadena, Texas. From downtown to suburban to airport experience we understand the needs and potential for each market type your hotel is located in. With vast experience in hotel operations and sales and marketing we target the right business for your hotel so your operations team can successfully service your clients and gain repeat business.
Secret Shopper Services: Let us visit your hotel, restaurant, catering hall or retail store and analyze the guest experience and provide you with valuable feedback to help you find the opportunities for improving your guest satisfaction . Let’s set up a free consult zoom meeting or in person if you are based in Houston, Texas so we can gain insight about you and your companies needs and create a custom plan to help improve your guests experience which leads to increased revenues.
Group Hotel Booking Services: We offer group travel services no matter the group type. Leisure, Tour and Travel, Sports and Corporate travel. We find the best options for your needs and we negotiate the best deal for our clients and make sure we understand the markets you are traveling to so we can offer you options that avoid peak periods if you have a tight budget.
Sales and Marketing Review: We offer Sales and Marketing procedure and team reviews for your company. We come in and analyze your sales and marketing processes and speak with your sales and marketing team to gain a full understanding of your entire start to finish sales process. We then provide valuable feedback on where there are opportunities to increase your sales and revenues in turn helping your sales team operate more efficiently.
What makes me proud and excited is my speaking and guest hosting services. I host two networking events for two Houston Area Chambers and I host a new TV Show for NowMedia that provides companies the opportunity to talk about their business or organization services all while addressing the topic of what they to do to make their LGBTQ+ employees and clients and other marginalized communities feel welcome and what they do to make the workplace a more open and accepting environment.
I want the world to know that Unique and Fresh Consulting brand is about bring a positive energy, a unique and fresh thought process and out of the box approach to how they do business and make sure they change they way they function and grow for the better.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
Places / Things I would recommend for people to do are: Visit NASA, Hermann Park, Houston Botanical Garden, Houston Museum of Fine Art, Houston Museum of Natural Science, McGovern Centennial Garden, Discovery Green and Market Square Park, Great Shopping at the Galleria and then visit the Gerald D. Hines Waterfall Park next to it.
Places to eat are plentiful. Visit all the Food Halls you can: Finn Hall, Bravery Chef Hall, Understory and several others. Other great restaurants to try are The Barking Dog and Postino’s in Montrose. Cantina Loredo on Westheimer. Oporto on West Gray. Mari Rita’s on the Eastside off of I45. Checkout City Centre for great shopping and restaurants as well. Lastly, just outside of Houston in Pearland is a great restaurant called D’Caribbean Curry Spot serving amazing food from Trinidad and Tobago.
I could go on with even more as Houston being the most diverse area in the nation has so much to offer for entertainment, food and drink. That’s why so many people are moving here.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
The partners of my biggest client are a group of people whom I’ve know for a very long time and are supportive of my independence and my ability to get the job done. They are not folks who crave notoriety for themselves. They prefer that I build their business, revenues and brands. They will see and read this and will know how immeasurably grateful I am for their support and their flexibility in allowing me to grow my success for them and for myself .