We had the good fortune of connecting with Heidi Gregory-Judd and we’ve shared our conversation below.
Hi Heidi, alright, let’s jump in with a deep one – what’s your definition for success?
I think I define success by my own personal happiness and the happiness of my family; by how relaxed I am, how much time I have to be with the people I want to be with, being able to do what I want to do and having the finances to do it.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
I own Spick & Span Trash Cans – a Trash Can Cleaning company – with my brother, Adam. We have custom built trucks with the capacity to heat water up to 230 degrees so we don’t just clean the trash cans, we sanitize them as well. Our equipment and sanitizing system is developed to be as eco-friendly as possible, getting rid of 99.9% of germs, bacteria and diseases that breed in your bins, such as Tuberculosis, Strep, Staph, E-Coli, Salmonella and Listeria. We also clean and sanitize playground and park equipment.
I am most proud of our reputation within the local community, not just as an amazing service, but for our excellent Customer Service as well – we strive to make the whole experience as phenomenal as we can, from the first moment a customer signs up to after their trash can has been cleaned and sanitized. From the very beginning we were determined to use our business to help others in our Community, but then Covid hit and we were REALLY able to help. We offered our services for free to local pre-schools and HOAs, sanitizing their playground equipment, outdoor toys, park tables and benches. They were relieved to be able to let the children play without worry and we felt really good about ourselves for helping!
We have grown substantially over the last three years and it has been incredibly hard work! We started off with one small truck and shared the driving/cleaning between ourselves. Now, as well as this, we now have two large trucks, two full-time drivers, part-time office staff and almost 1,500 regular customers. It has definitely been a steep learning curve for both of us – for me it was learning how to run an office, using the routing software, marketing the business and keeping on top of the finances; for Adam it was learning about the general maintenance of the trucks and pressure washing equipment, being able to not only diagnose the problems but fix them too.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I would spend the days showing them the Zoo, Hermann Park, Discovery Green, shopping at The Galleria and definitely going on a Houston Bike Tour. There would certainly be some lying by the pool, but we would also visit the Outdoor Miller Theater, see a Concert at The Warehouse and watch a Football game / Basketball / Baseball depending what time of year it was. There are so many great places to eat in town, such as Fog de Chao, Hillstone, A’Bouzy and The Isles Ice House but we would definitely end the week with Brunch at Baba Yegas.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
The biggest Shoutout must go to my brother, Adam, for I would not be able to run this company without him. His calm and laid back personality keeps me focused on what is important and helps me let go of the things I can’t control. I also owe a big shoutout to my husband, Darren – not just for his financial help in the beginning, but also for his incredible emotional support and encouragement. Having someone believe in you can be the most incredible motivation and it keeps me going when things get tough. I’d also like to thank our best friends, Ben & Shannon Abramson. As succesful and experienced Small Business Owners, they have helped me in so many ways, not just with practical advice and knowledge but also helping me blow off steam when I’ve needed to.