We had the good fortune of connecting with Jared Pollard and we’ve shared our conversation below.
Hi Jared, what is the most important factor behind your success?
Customer Service!!! This is the key to our success at Wildernex Wildlife Control! We deliver the best service in our industry and we hear that from our clients repeatedly. We deliver the most professional services and our educated staff certainly knows how to handle wildlife in the most professional manner to solve your nuisance wildlife problem quickly, effectively, and keep it under control long term; but, the key factor that stands out is our customer service. This is what keeps our clients with us long-term and what drives our clients to tell their family, friends, and neighbors about us! We deliver what I refer to as “old school” style of customer service. Friendly and personal customer service start to finish. This is what we pride ourselves in and the culture that has been driven into our employees. This level of customer service can be hard to find these days, but it is still something that draws people in. Just drive past any Chick-fil-A around lunch time see how many people are drawn toward their high level of customer service in the fast food industry. Our high level of customer service has led to a key factor of our slogan here at Wildernex which is simply “Honest, Friendly, Professional Wildlife Control”!
What should our readers know about your business?
I am incredibly proud of the professional team we have at Wildernex Wildlife Control! We have some of the best employees from our wildlife biologists in the field that provide the best wildlife services around to our amazing office staff that helps tie all the pieces together. Our employees go out of their way to help and educate every customer! Wildlife is our passion and you can really see that passion in our team. These employees have led our growth since we started. Wildernex was honored by Texas A&M University in 2019 as an Aggie 100 recipient. Aggie 100 recognizes the top 100 fastest growing Aggie owned and/or Aggie led companies around the world based on compound annual growth over 3 years. Wildernex LLC was recognized as number 13 with a compound annual growth rate of 88.87%. We are humbled and incredibly honored to be recognized with this prestigious award. I am grateful for our wonderful clients that support our business as well as our hard working, dedicated employees that have made this growth possible. God has blessed our business and our families here at Wildernex and we look forward to continually delivering the same high-level service, professionalism, and customer service to our clients that has grown us to this point.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
If I were to choose just one place to eat it would be Corkscrew BBQ in old town spring. I have been a fan of this place since it was just a small food trailer operation. Its been fun to watch their business grow and I have never been disappointed in their food. Brisket, potato salad, cobbler! It is hard to beat!
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I would quickly run out of room to recognize the “village” that has raised me and molded me into who I am…my parents, grandparents, big brother, my wife, teachers, friends, church family, coaches, past employers, and could go on and on. All these individuals have played vital roles in various aspects of my personal and professional life. Steve Brand, also known as The Grasshopper, was one of my very first employers who is an all-around “handyman” and was the owner of Grasshopper Specialties. I worked as a Grasshopper for most of my summers during high school and college. We did any type of small construction you can imagine. Building decks, sheetrock, painting, home remodels, tile, concrete work, fencing, and more. This labor performed in a hot and humid East Texas summer was a great way to solidify a hard work ethic. I also learned the personal care that Steve provided his clients. It is hard to find anybody in my hometown that does not now The Grasshopper on a personal level. Lastly, Steve used to talk to me even while I was a teenager about the benefits of being an entrepreneur and working for yourself. He encouraged me to find what I love to do and find a way to make it a business for myself. Those words of encouragement always stuck with me and when I found the opportunity to make it a reality I did.