We had the good fortune of connecting with Monica Nieves and we’ve shared our conversation below.
Hi Monica, what was your thought process behind starting your own business?
Through my years of experience as an esthetician and working with a plastic surgeon in Puerto Rico, I gained a deep understanding of medical-grade skincare. Fueled by passion and drive, my goal was to empower others to feel confident in their skin. I built a loyal client base by taking the time to provide top-quality service. With hard work and determination, I eventually established my own business, to help others achieve their skincare aspirations. It all started from home, with a few friends and neighbors who trusted me and my knowledge and abilities. A year later, I was able to expand my business to a commercial suite. The clientele kept growing, the good word kept spreading, and after 3 years and lots of hard work and dedication, Skin Care By Monik was able to have its own establishment with multiple treatment rooms.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
The most important lesson my business has taught me is the importance of customer satisfaction. In this industry, providing high-quality services and creating a welcoming and relaxing atmosphere for clients is key to retaining and attracting customers. I have learned to always prioritize the needs and preferences of my clients, as well as continually strive to improve my services and stay up-to-date with the latest skincare advancements. Ultimately, putting the customer first, and listening to their skincare goals has helped me build a successful and thriving business.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
My top pick for Salvadorian cuisine is Gloria’s and when I crave pizza, Russos is my go-to. For a more upscale dining experience, Willie G’s in Houston and A’Bouzy are my favorites. When family visits, we enjoy sipping wine and nibbling on charcuterie boards. For a romantic evening with my husband, we love indulging in seafood at Trulucks. I have a weakness for carrot cake! On Sundays, I like to relax and watch Formula 1 races while sipping on mimosas. During the holidays, we take a road trip to Pensacola, Florida to visit with family. My dream is to travel to Italy and sample all the delicious foods!
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
I’d like to extend a special thank you to my husband, Carly, for his unwavering support during the launch of my business. Being a business owner is a challenging journey, and Carly was there with me through the long nights and grueling hours. I also want to recognize Liz for her contribution in building my social media and marketing strategy. My family played an instrumental role in this journey, helping me every step of the way and supporting the running of the business. Without the help of my family, friends, and dedicated clients, Skin Care By Monik wouldn’t be where it is today.
Other: Appointment Booking Link: https://squareup.com/appointments/book/0DCGSYYY5QF0H
Hope Kauffman Photography